DO YOU WANT TO USE A BIG BANK WITH ALL THE “BELLS AND WHISTLES” OR DO YOU WANT TO GO BACK TO LOCAL BANKS WITH THE SERVICE?
I was invited to attend a lunch hosted by Chocolate Bayou Credit Union so they could explain why they state “Big Bank on local service." As I listen to them speak, I started asking questions and was surprise with what I learned. I use a big bank for the convenience, like 24/7 telephone customer service. I do recall the last time I called a big bank on the 800 number and it was not pleasant, put on hold and believe I was talking with someone that was reading from a script?
I grew up with enjoying going to the bank and as I walked in, I was treated like a person, not just a profit opportunity, when I called my bank, I got somebody on the phone immediately who is in-state and sounds like they value my business and if I ask to speak with a branch manager, that had real decision-making authority, a real person would come out and speak with me.
One of the main reasons I went to this lunch, (besides the free lunch) was to find out about their home loans. I found out they don’t sell their loans to investors, they hold the loans. That means that they’re not going to make a home loan they know a customer can’t afford. That’s why they aren’t affected by mortgage defaults and foreclosures as the big banks and small bank customers are still able to afford their mortgages and stay in their homes.
So let’s compare ……….
Chocolate Bayou Credit Union offers a variety of Real Estate Loans
· Mortgage Loans
· Home Equity Loans
· Home Improvement Loans
· Land Loans
Check out the benefits of small town banking
· Service
· Convenience
· Online Access
· Affordable
· Payment Protection
· No early payoff penalties
“Banks are owned by groups of stockholders whose interests include earning a healthy return on their investments and Credit Unions are not-for-profit and are member-owned, earnings are returned to the members in the form of higher dividends, lower rates and low fee.”
SO NOW, who has the Bells and Whistles and Service? Please take time to go by and check out Alvin’s local Credit Union.
Thanks go to:
Roy Waldrep, VP of Marketing
Brandy Pollard, Loan Officer
Gayleen Supak, SCMSA-Chief Operations Officer
